What Information We Collect and Why
When you open an account we ask for your mobile number, email, and a password so you can log back in and verify withdrawals. When you deposit through bKash, Nagad or Rocket we receive a transaction reference and the amount you sent — we never store
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your wallet PIN or full account credentials. We log your device type, IP address and session activity to prevent duplicate accounts and spot unusual login patterns. We also track which games you open and how long you play so we can show you relevant tables and
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slot rooms when you return. If you contact support through live chat or email we keep a record of that conversation and your account details so the next agent can pick up where the last one left off. We use cookies to remember your login session
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and language preference; you can clear those in your browser settings but you will need to log in again. We share payment references with our processor to clear your bKash or Nagad deposits and we may share account activity with our fraud-detection partner if we see
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a pattern that suggests account abuse. We do not sell your data to third parties and we do not send marketing messages unless you tick the box asking us to. We keep your account data as long as your account is active; if you close your
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account we archive transaction records for six years to meet financial record-keeping rules then delete the rest. Access to our platform depends on local law and eligible regions in Bangladesh — if regulation changes we will update this policy and email you at the address on
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file.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.